Bringing Procurement Expertise to Customer Success: Valentin’s Role at ivoflow

Who better to handle onboarding, user training, and regular meetings with procurement teams than a former buyer? To provide the best possible support to our customers after go-live, we’ve brought Valentin on board last summer. As a former commodity buyer, he speaks the language of our customers and supports them within our Customer Success Management with valuable advice and hands-on assistance. Valentin shares insights into his role at ivoflow in his blog post.